Triage is a telephone-based assessment and support service that provides 24 hours a day, 7 days a week access to Mental Health and Wellbeing Services across the Loddon Mallee region.
The service offers a first point of contact for people seeking mental health and wellbeing support, as well as for families, carers, GPs, other health professionals and community services seeking support and advice. Triage clinicians listen, ask questions, provide guidance and help connect people to the most appropriate support based on their needs.
The Triage team includes experienced mental health nurses, social workers, occupational therapists and psychologists. There are between 1 and 4 staff taking calls at any one time, with administration support during business hours.
If the team is not able to take your call immediately, you can choose to wait on hold or leave a message on the answering machine or with the administration staff member, including your name and telephone number, so that the Triage clinician can phone you back as soon as they are able.
Please ask questions if you are unsure about the advice given. Our Triage team wants you to feel supported and confident with the outcome of your call.
Bendigo Health's Regional Mental Health Triage Service
A telephone based assessment and support service that provides 24 hour, 7 day a week access to mental health services across the Loddon Mallee region.
Click here for more information.
Enhanced Crisis Assessment Team (ECAT)
A clinical service based in the Emergency Department (ED) of the Bendigo Hospital and performs crisis assessment.
Click here for more information.
Phone
1300 363 788
