Enhanced Crisis Assessment and Treatment is a specialist Mental Health and Wellbeing service based in the Emergency Department. The service provides timely mental health assessment and helps coordinate care and support when someone is experiencing a mental health crisis.
Our clinicians offer specialised assessments, consultation and referrals for people of all ages who present to the Emergency Department during a period of acute mental health distress.
We work alongside people, and where appropriate their families or carers, to understand what is happening and what support is needed. Our focus is on supporting safe, coordinated care and linking people to the most appropriate services, including supports available within their usual community and social networks wherever possible.
This service is available to people of any age who are experiencing a mental health crisis.
Support may also be accessed by:
You can access Mental Health and Wellbeing crisis support by contacting the Mental Health Regional Triage Service on 1300 363 788.
This is a 24-hour service and is the single point of initial contact for Mental Health and Wellbeing Services across the region.
You can also present to the Emergency Department, where an initial face-to-face assessment will be provided.