Community Care Services (CCS)

Community Care Services provide care coordination to support people to live at home safely and independently and remain active members of their community.

What we do

Community Care Services provide quality case management and care coordination services to improve people’s quality of life and independence at home.

Some of the services we can support clients to access include:

  • Personal care - bathing, showering or personal hygiene
  • Allied Health & Nursing
  • Home cleaning
  • Respite care
  • Social support
  • Equipment
  • Meal preparation
  • Garden maintenance

Care Coordinators will work with you to identify the personalised support and services you need to achieve maximum independence and quality of life.

Our team also provide HACC PYP Assessments for people in the greater Bendigo region to determine their needs and ability to access services.

Who we support in the community

We work with:

  • NDIS Participants
  • People eligible for Home & Community Care Program for Younger People (including Linkages)

Our service is available to people living in the local government areas of:

  • Greater Bendigo
  • Buloke
  • Campaspe
  • Central Goldfields
  • Gannawarra
  • Loddon
  • Macedon Ranges
  • Mount Alexander
  • Swan Hill
  • Mildura

How to access this service

Home and Community Care Program for Younger People (HACCPYP)

Assessment is limited to the Greater City of Bendigo, however HACCPYP Linkages is available across the Loddon Mallee.

For more information email [email protected] or call the HACCPYP officer on (03) 5454 7833.

Send the referral to Bendigo Health Referral Centre via email: [email protected]

Preferred forms to include:

  • Service Co-ordination Tool Template (SCTT)
  • Confidential referral cover sheet
  • Consumer information
  • Consumer consent
  • Summary and referral information

Click here for the:  Support at Home Fee Schedule 2025-2026

Community Services Client Fees Guideline

Havlin Street Complex

Location

43 Havlin Street East, Bendigo, VIC, 3550

Phone

03 5454 7833

How to refer your patient

Home Care Package contact Information Officer on 03 5454 7833 or 03 5018 7301                                                              
HACC PYP services referral is via Bendigo Health Referral Centre: [email protected]

Clinical service overview

Community Care Services provide quality case management and care coordination services to improve people’s quality of life and independence at home.

  • People with assigned Home Care Packages (HCPs) through My Aged Care
  • Home and Community Care Program for Younger People (HACC PYP) services for people aged under 65 years or 50 years and under for Aboriginal and Torres Strait Islander people
  • Deliver coordination of support services to National Disability Insurance Scheme (NDIS) participants
  • Provide a direct community care worker program to support our HCP and HACC PYP consumers in some areas.


Services are available to people living in the local government areas of:

  • Greater Bendigo
  • Buloke
  • Campaspe
  • Central Goldfields
  • Gannawarra
  • Loddon
  • Macedon Ranges
  • Mount Alexander
  • Swan Hill
  • Mildura.

CCS provide services including:

  • Assistance with bathing, toileting, dressing and undressing
  • Assistance with laundry, house cleaning, gardening
  • Assistance with shopping, support to attend social activities and appointments
  • Equipment to assist with mobility
  • Access to nursing, allied health services.

Havlin Street Complex

Location

43 Havlin Street East, Bendigo, VIC, 3550

Phone

03 5454 7833