Aged Care Assessment Service (ACAS)

What we do

ACAS conduct comprehensive assessments to determine eligibility for Australian Commonwealth funded services, including:

• Community service options such as personal care and general home care
• Home Care Packages
• Residential care in an aged care home
• Residential respite care 
• Short Term Restorative Care
• Transition Care Program, a time-limited restorative program following hospital discharge. 

ACAS can support you with information about aged care services, referrals and coordination with health and community support services.

Who we care for

Our service is available to people 65 years and over or 50 years and over for Aboriginal and Torres Strait Islander people.

We provide assessment for people who live in the local government areas of:

• Greater Bendigo
• Buloke
• Campaspe
• Central Goldfields
• Gannawarra
• Loddon
• Macedon Ranges
• Mount Alexander
• Swan Hill

How to access this service

My Aged Care is the entry point into the Australian aged care system.

The Australian Government operates a My Aged Care phone line and website. You, your carer or representative can call the My Aged Care contact centre on 1800 200 422 for further information and referrals for assessment. Website: www.myagedcare.gov.au

If you are in hospital, the referral to ACAS will be made for you.

Commonly asked questions

What can I expect at the assessment?

The ACAS assessment usually involves a visit by an ACAS clinician to your home, in hospital, or wherever you may be living.

The ACAS clinician will talk to you about your situation and work with you to decide on your goals that may include remaining at home with supports.

During this assessment:

• Your family, carers and/or friends can be present
• An interpreter can be arranged for you if necessary
• With your approval, we can also contact your local doctor to gain more information on your medical history and help with the assessment process.